Privacy Policy

Effective Date: 1st September, 2025

1. Introduction

At MATHSZX Tutoring Services, we prioritise your privacy and the protection of your personal data. This document outlines how we collect, store, use, and safeguard the information you provide when using our services or visiting our website. By engaging with MATHSZX, you agree to the terms of this Privacy Policy. If you do not accept these terms, you are advised to discontinue the use of our services. This policy is subject to periodic updates, and the latest version will always be available on our website.

2. Information We Collect

MATHSZX collects and processes specific information to deliver and enhance our tutoring services effectively.

Categories of Information We Collect:

Identity and Contact Details:

• Full Name
• Email Address
• Mobile Number
• Date of Birth
• Payment Information

Student Details:

• Year Group
• Exam Board or Level

Technical and Usage Data:

• IP Address
• Browser type and version
• Referring web pages
• Pages visited on our site
• Time and date of access

Academic Data:

• Student grades, feedback, and progress reports
• Recordings of tutoring sessions (subject to prior consent)

 

3. How We Use Your Information

The data we collect is essential to ensure the efficient delivery and management of our services. Specifically, we use your information for:

• To provide and maintain our services
• To communicate with you, including updates and offers
• To improve the functionality and user experience of our website
• Transaction Management: Processing payments and maintaining accurate billing records.
• To ensure compliance with legal obligations

 

4. How We Collect Information

Data is collected through the following methods:

• Registration forms completed by users.
  Interactions during tutoring sessions and other forms of communication.
  Technical data automatically captured through your browser or device when you use our website.

 

5. Data Retention Policy

We retain your personal data for no longer than 1,825 days (five years) after it is no longer needed for service delivery or legal compliance. Non-identifiable usage data may be stored indefinitely for analytical purposes.

 

6. Data Sharing Practices

We understand the importance of confidentiality and are committed to safeguarding your data. MATHSZX will only share your personal data in the following scenarios:

Third-Party Services:

• With analytics providers to monitor and improve website performance (e.g., Google Analytics).
• With payment processors to manage transactions securely.

Marketing and Communication:

• To send newsletters, special offers, or event notifications.

Legal Obligations:

• When required by law or to enforce legal rights, such as responding to regulatory requests or court orders.

With Consent:

• In instances where explicit permission is provided by the user.

Important Note: Third-party providers are obligated to process your data only for specified purposes and are prohibited from unauthorized use, retention, or distribution.

 

7. Use of Cookies

Cookies are essential for the optimal functioning of our website. These small files help us enhance user experience by remembering your preferences and monitoring website performance. You can adjust cookie settings via your browser, but disabling cookies may impact certain features of our site.

 

8. Your Privacy Rights

You have the right to:

• Access and request a copy of your personal information
• Request corrections to inaccurate or incomplete data
• Request deletion of your data in certain circumstances
• Opt out of marketing communications

 

9. Security of Your Information

We implement reasonable measures to protect your data from unauthorised access, loss, or misuse. Despite these efforts, no system is completely immune to breaches. By using our services, you acknowledge and accept these risks.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Please review it periodically to stay informed.

 

11. Contact Us

If you have any questions or concerns about this policy, or if you would like to exercise your rights, please reach out to us:

• Email: kyrahannibal@mathszxtutoringservices.co.uk
• Phone: +447392722322

Contact Us

If you have any questions or concerns as to the processing of your Personal Data, please use the “Contact Us” link on the Website.